Returns & Exchanges

At Dixie Belle Paint Company, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Contact our customer support team with your order number and details of the product you wish to return to receive a Return Authorization Number.

2

Pack Your Items

Carefully package the unused paint or supplies in their original packaging to ensure they are protected from damage during transit.

3

Ship the Package

Affix the provided shipping label or use your preferred carrier to send the items back to our distribution center.

4

Receive Your Refund

Once we receive and inspect your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing